KEEPING CONNECTIONS: Because we are not able to meet together in person and we are sometimes using tools to connect that we are unfamiliar or even uncomfortable with, we are collecting questions and finding answers to some of your technology/connection questions.
This can be an interactive column: you ask questions, but if you know answers too, share them! Send questions (and answers) to firstname.lastname@example.org.
Q: How can I update my email address if I am not receiving the newsletter and other notifications from the New Philadelphia newphilly.org site?
If you currently do not receive the newsletter, you can email the church office (email@example.com). If you want to be updated about posts on the website, you can subscribe via the link on the website.
Q: Are REALM and Instant Church Directory the same thing? If I change my email on one, does it automatically update on the other?
REALM and Instant Church Directory are two separate items. Changing one does not automatically update all. REALM includes church membership records and giving records. See more about Realm at https://newphilly.org/lets-get-connected/ Log in to Instant Church Directory using the email listed for you in the church membership roll. You can create a login by following the link on newphilly.org. Questions? Contact Nancy Holland at firstname.lastname@example.org or Kay Windsor at email@example.com.
Q: When can we get print copies of the church directory?
The church directory can be printed. HOWEVER, it is a living document and changes constantly so a printed edition isn’t really worthwhile.
Q: How can I view past worship services on Facebook or YouTube?
If you go to the Facebook page, there should be an option for VIDEOS – this will take you to all the videos the church has posted including past services. If you go to the YouTube channel, the past services should automatically populate on the page.
Q: How can I view the live-streamed service on Sunday morning?
You can view the live stream service by going to facebook.com/newphiladelphiamoravianchurch – from there you can view the service. You may also click the LIVE link on our webpage and it will take you directly to Facebook.
Q: Is there some other way, a platform other than Facebook, to view our live-streamed services on Sunday? I don’t use Facebook. I understand I can bypass the login, and I understand that the comments that can be shared are a good way to connect, but can’t we also do that on other platforms like Vimeo? I appreciate the new links on the newphilly.org page and it’s good to have them in the emailed newsletter. Thanks!
To stream on two different platforms requires more bandwidth than what we currently have, so right now the only way to view it live is via Facebook. YouTube now has a chat feature, but Facebook has additional features that the church currently uses. Things keep evolving, so it is possible that in the future the church may move or add an additional live-stream platform. We’d like feedback on the reasons people would prefer a different platform. Some people say they can watch YouTube on their TV, but can’t get Facebook on their TV – we’d like to know how many people are in this position and what other reasons folks have for wanting the platform to change. Contact Valerie Crane at firstname.lastname@example.org.